Privacy Policy
At FlexiFam Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide you with the best experience on our website. This includes:
- Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
- Browsing Information: We collect details about your device, browser, IP address, and browsing activity on our website using cookies, tracking pixels, and similar technologies.
- Transaction Information: We collect information related to your purchases, including products ordered, payment method, and order history.
2. How We Use Your Information
We use the information collected to:
- Process and Fulfill Orders: To complete your purchases and provide order-related communications.
- Improve User Experience: To enhance and personalize your shopping experience by understanding your preferences and providing relevant content.
- Customer Support: To address any questions, concerns, or feedback you may have.
- Marketing and Promotions: To send you updates about our products, special offers, and promotions, if you have opted in to receive such communications. You can opt out at any time.
- Analytics and Improvements: To analyze website usage and improve our website, products, and services.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and provide customized content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that help us operate our website, process payments, ship orders, or perform marketing activities. These partners are required to maintain the confidentiality of your information.
- Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with applicable regulations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.
5. Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. This includes using SSL encryption to safeguard sensitive information during transactions. However, no internet-based service is entirely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
- Access and Update: Review and update your personal information by logging into your account.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or by contacting us.
- Delete: Request the deletion of your personal information, subject to certain legal and business obligations.
To exercise any of these rights, please contact us at FlexiFam Store.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FlexiFam Store
Email: Flexifamstore303@gmail.com
Phone: 0405201919
Address: U1010, 222 Margaret Street, Brisbane CBD 4000, Qld
