Terms Of Service

Welcome to FlexiFam Store ! These Terms of Service govern your use of our website and any purchases or transactions made on it. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Overview

Our website offers a range of products, including home improvement items, children’s toys, and sports equipment. These Terms apply to all visitors, users, and customers of our site.

2. Eligibility

To make a purchase or use our services, you must be at least 18 years old or have permission from a parent or legal guardian. By accessing or using our website, you confirm that you meet this requirement.

3. Account Registration

To access certain features or place orders, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and keep your account details secure. We are not responsible for any unauthorized access or use of your account.

4. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the information provided is error-free, complete, or current. Product colors, sizes, and specifications may vary slightly due to differences in display settings and manufacturing processes.

5. Orders and Payments

  • Order Acceptance: All orders placed are subject to acceptance by us. We reserve the right to cancel or refuse any order for any reason, including stock availability, payment issues, or errors in product descriptions or pricing.
  • Pricing: All prices are listed in Aud and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added at checkout.
  • Payment Methods: We accept Mastercard, Visa Card, Paypal,... for online orders. By providing payment information, you confirm that you are authorized to use the payment method.

6. Shipping and Delivery

We offer shipping services to US, UK, Canada, Australia. Shipping times and costs are estimated at checkout and depend on the delivery destination. Once an order is shipped, you will receive a tracking number. Please note that shipping times may vary due to unforeseen delays or customs processing.

7. Returns and Refunds

We want you to be satisfied with your purchase! If you’re not, you can return items in accordance with our Return Policy. All return requests must be made within 30 Days of receiving the product, and items must be unused and in their original packaging. Refunds will be processed once we receive and inspect the returned item.

8. Intellectual Property

All content on our website, including images, text, graphics, logos, and trademarks, is the property of FlexiFam or its content providers. You are not permitted to use, reproduce, distribute, or modify any content without prior written permission from us.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Engage in fraudulent or deceptive practices.
  • Use the website to transmit viruses, malware, or harmful code.
  • Attempt to gain unauthorized access to our servers, systems, or data.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using our services, you consent to our handling of your data as described in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, FlexiFam is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our liability is limited to the maximum extent allowed by law.

12. Indemnification

You agree to indemnify and hold harmless FlexiFam, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our website or breach of these Terms.

13. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website will be resolved in the courts of [State/Country].

15. Contact Information

If you have any questions about these Terms or our services, please contact us at FlexiFam Contact Us.